1. Introduction

Welcome to aashees.pk. By accessing and using our website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, kindly do not use our website.

2. About Our Business

Aashees.pk is an online cosmetics store operating in Pakistan, offering beauty, skincare, personal care, and related products. We aim to provide original and quality products at competitive prices.

3. Product Information

We try our best to ensure all product details, images, descriptions, and prices are accurate. However, slight variations in packaging, color, or formulation may occur due to manufacturer updates or lighting differences in images.

4. Pricing Policy

  • All prices are listed in Pakistani Rupees (PKR).
  • Prices may change without prior notice due to market conditions or supplier updates.
  • In case of pricing errors, we reserve the right to cancel or adjust the order.

5. Order Confirmation

Once you place an order:

  • You will receive a confirmation via SMS, WhatsApp, or email.
  • We reserve the right to cancel any order due to stock issues, suspicious activity, or incorrect pricing.

6. Payment Methods

We support common payment methods in Pakistan such as:

  • Cash on Delivery (COD)
  • Bank Transfer (if applicable)
  • Online payment gateways (if enabled)

For COD orders, customers are requested to provide accurate delivery details and ensure availability at the time of delivery.

7. Shipping & Delivery

  • We deliver all over Pakistan through trusted courier services.
  • Delivery time usually ranges from 2 to 5 working days, depending on location.
  • Delays may occur due to weather conditions, strikes, or courier issues which are beyond our control.

8. Shipping Charges

Shipping charges (if applicable) will be clearly mentioned at checkout or confirmed before dispatch.

9. Returns & Exchange Policy

We offer returns/exchanges under the following conditions:

  • Product received is damaged, defective, or wrong item delivered
  • Request must be made within 3 days of delivery
  • Product must be unused, sealed, and in original packaging

❌ We do NOT accept returns for:

  • Opened cosmetics or used products (for hygiene reasons)
  • Change of mind
  • Slight color or shade variation

10. Refund Policy

Refunds (if approved) will be processed via:

  • Bank transfer
  • Wallet/online payment reversal (if applicable)

Refunds may take 5–10 working days depending on banking procedures.

11. Customer Responsibility

Customers are responsible for:

  • Providing correct address and contact number
  • Receiving parcels on time
  • Checking products at the time of delivery

If a parcel is returned due to incorrect address or non-availability, re-delivery charges may apply.

12. Product Authenticity

We aim to provide 100% original cosmetic products sourced from reliable suppliers. However, we are not responsible for individual skin reactions. Customers should check product suitability before use.

13. Limitation of Liability

Aashees.pk is not responsible for any indirect damage, allergic reaction, or loss caused by the use of our products. Users are advised to do a patch test before full application.

14. Intellectual Property

All content on this website (logo, images, product descriptions, design) belongs to aashees.pk and cannot be copied or reused without permission.

15. Privacy & Data Protection

Your personal information is kept secure and is only used for order processing, delivery, and customer support. We do not sell or share customer data with third parties.

16. Changes to Terms

We reserve the right to update these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page.

17. Contact Us

For any queries or complaints, contact us at: